# Truman Loyalty Program

Join for free and begin earning greater discounts with each tier reached.

After years of building thousands of boots for thousands of people, we’re implementing an easy to understand program that gives you increasing benefits, with our boots coming down in price according to your _total amount spent_.

## How it Works

## Signup

Create an account on our store.

## Earn

Every purchase contributes to your total amount spent, which determines your tier.

## Save

Each tier increases the amount of the discount.

## The Tiers

## Bronze

**$0**  
**Free Continental Shipping**

## Silver

**$500+ Spent**  
**Free Continental Shipping**  
**5% Off Stock and Preorder Boots\***  
_*Excludes Work Boots*_

## Gold

**$1000+ Spent**  
**Free Continental Shipping**  
**10% Off Stock and Preorder Boots\***  
_*Excludes Work Boots*_

## Collector

**$2500+ Spent**  
**Free Continental Shipping**  
**15% Off Stock and MTO Boots\***  
_*Excludes Work Boots*_  
**Early Access to Releases,**  
**Sales and Preorders**

## All Access

**$5000+ Spent**  
**Free Continental Shipping**  
**20% Off Stock and MTO Boots\***  
_*Excludes Work Boots*_  
**Early Access to Releases,**  
**Sales and Preorders**  
**And more...**

How do I actually get the discount? Do I need a code?  
When you **login to your account you will see your VIP tier listed and the code required for the discount.** This is a change from the past, where it was automatic. NO POINTS ARE ACCRUED OR REDEEMED.

I have bought Truman boots from another retailer, do these purchases count toward my total?  
_Your tier changes according to total amount spent through_ _**trumanboot.com**_ _- other avenues of purchase are not applicable._

Does the discount apply to seconds and samples, et cetera?  
_Discount_ _**applies to our**_ [_**casual boots**_](/content/collections/casual-boots/index.html) _**and**_ [_**formal boots**_ _,_](/content/collections/formal-boots/index.html) _as well as future Preorders, and does not apply to_ _**work boots**_, resoles, seconds and samples, and accessories._

Can I get a discount on an order placed in the past?  
_Discounts do not apply to past orders._

How often can I use my discount?  
Your discount is automatically applied to every order for stock boots going forward. There is no limit to the number of times it can be used, and there is no expiry.

Is this Loyalty program going to change?  
_We reserve the right to adjust this policy at any time._

Help! I've used multiple emails and need to consolidate my accounts!  
[**Reach out to us**](mailto:contact@trumanboot.com) and we'll help merge your accounts. Once an account is created, the purchase history for that email will be used to automatically calculate the appropriate tier.

How do refunds impact which tier I'm on?  
If a purchase was made that pushed you into the next tier, and that purchase is returned and refunded, your tier will go back down accordingly.

The discount is not working!  
Make sure you are [logged into](/content/account/login/index.html) and have copied the correct code listed on your account page, going to checkout. If this doesn't work, [reach out here.](mailto:contact@trumanboot.com)

Does the discount apply to Work Boots?  
We have repriced our Work Boot to offer a quality Made in USA Work Boot at as affordable a price as we possibly can, and in order to do that we must exclude our Work Boot from the Loyalty Program discounts.

## Boot Care

Our guide to lengthening the life of your boots.

[Read now](/content/pages/leather-care-guide/index.html)

## US Made Wool Socks

Our socks are made from 100% US-sourced merino wool, and made here in the USA.

[SHOP NOW](/content/products/wool-work-socks/index.html)